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Payment Refunds

A PaymentRefund represents a refund of an existing Payment object.

PaymentRefund objects are only relevant to SDK integrations.

If you’re building with the Fully Hosted or Custom Forage Checkout UI, then use the OrderRefund endpoints.

The Forage API processes refunds to an existing Payment via PaymentRefund objects. With the Forage Payments API, you can:

You need to pass a payment_ref for an existing Payment object as a path param to create or retrieve PaymentRefunds. The payment_ref is the ref value in the response object of the original request to Create a Payment.

PaymentRefund object

{
  "ref": "0ddbcda871",
  "payment_ref": "b873fe62dc",
  "merchant": "9000055",
  "funding_type": "ebt_snap",
  "amount": "20.00",
  "merchant_fixed_settlement": 5.95,
  "platform_fixed_settlement": 5.11,
  "reason": "Order could not be delivered.",
  "metadata": {
    "psp_customer_id": "cus_1234567890"
  },
  "created": "2023-09-18T11:38:29.279185-07:00",
  "updated": "2023-09-18T11:38:29.279209-07:00",
  "status": "requires_confirmation",
  "last_processing_error": null,
  "receipt": null
}

Properties

PropertyTypeDescription
refstringA unique reference hash for the PaymentRefund.
payment_refstringThe unique reference hash for the Payment to be refunded, as passed in the path params of the request.
merchantstringA string that represents either the merchant’s FNS number, or a unique merchant ID that Forage provides during onboarding.
funding_typestringA string that represents the type of tender. One of:

- benefit
- credit_tpp
- ebt_cash
- ebt_snap
amountnumberA positive decimal number that represents how much of the Payment to refund in USD. If a partial refund, then this value does not need to equal the amount field of the original Payment. Precision to the penny is supported.

The minimum amount that can be refunded is 0.01.
merchant_fixed_settlementnumberThe fixed amount in USD that should be restored to the merchant from EBT Cash payments prior to splitting by the platform_fee. Precision to the penny is supported.
platform_fixed_settlementnumberThe fixed amount in USD that should be restored to the platform from EBT Cash payments prior to splitting by the platform_fee. Precision to the penny is supported.
reasonstringA string that describes why the Payment is to be refunded.
metadataobjectA set of optional, merchant-defined key-value pairs that can be added to the request data.

For example, some merchants attach their credit card processor’s ID for the customer making the payment or refund.

If there’s no additional information that you’d like to add, then pass an empty object as the value.
createdISO 8601 date-time stringA UTC-8 timestamp of when the PaymentRefund was created.
updatedISO 8601 date-time stringA UTC-8 timestamp of when the PaymentRefund was last updated.
statusstringThe status of the PaymentRefund. One of:

- canceled: The PaymentRefund object can't be used.
- failed: Check the receipt.message field for a description of the error.
- processing: The outcome of the PaymentRefund is pending.
- succeeded: The PaymentRefund has been successfully processed and will be included in settlement. It can't be changed.
last_processing_errorobjectThe code and message values corresponding to the most recent Payments API error.
receiptobjectThe information that you’re required to display to the customer after the PaymentRefund finishes processing, according to FNS regulations.

Refer to receipt for details.

receipt

🚧

The receipt value is null when the PaymentRefund is first created and until receipt data is available. Pass the ref returned in the response to create the PaymentRefund in periodic GET requests to /payments/{payment_ref}/refunds/{refund_ref}/ until the status of the PaymentRefund is succeeded. At that point, the receipt data, including the balance, is up-to-date.

PropertyTypeDescription
ref_numberstringA unique reference hash for the Forage PaymentRefund object.
is_voidedbooleanWhether the PaymentRefund has been voided. If false, then the original charge has been refunded as expected. In the rare case of true, the charge has been reinstated.
snap_amountstringThe USD amount refunded to the SNAP balance of the EBT Card, represented as a numeric string.
ebt_cash_amountstringThe USD amount refunded to the EBT Cash balance of the EBT Card, represented as a numeric string.
other_amountstringThe USD amount refunded to any payment method that is not an EBT Card, represented as a numeric string.
sales_tax_appliedstringThe USD amount of taxes refunded to the customer’s non-EBT payment instrument, represented as a numeric string.
balanceobjectRefer to balance for details.
last_4stringThe last four digits of the EBT Card number.
messagestringA message from the EBT payment network that must be displayed to the customer.
transaction_typestringA constant string that identifies the kind of transaction associated with this receipt. Always Refund for PaymentRefunds.
createdISO 8601 date-time stringA UTC-8 timestamp of when the PaymentRefund was created.
balance
PropertyTypeDescription
snapstringThe available SNAP balance in USD to the penny on the customer’s EBT Card, represented as a numeric string.
non_snapstringThe available EBT Cash balance in USD to the penny on the EBT Card, represented as a numeric string.
updatedISO 8601 date-time stringA UTC-8 timestamp of when the funds in the account last changed.

PaymentRefund lifecycle

A PaymentRefund starts at processing and from there can move to succeeded, failed, or canceled

Example requests

Create a PaymentRefund

curl --request POST \
     --url https://api.sandbox.joinforage.app/api/payments/<payment-ref>/refunds/ \
     --header 'Authorization: Bearer <authentication-token>' \
     --header 'Idempotency-Key: <idempotency-key>' \
     --header 'Merchant-Account: <merchant-account>' \
     --header 'accept: application/json' \
     --header 'content-type: application/json' \
     --data '
{
  "amount": 25.99,
  "reason": "Order could not be delivered"
}
'

📘

POST /payments/{payment_ref}/refunds/ documentation

Retrieve all PaymentRefunds for a Payment

curl --request GET \
     --url https://api.sandbox.joinforage.app/api/payments/payment_ref/refunds/ \
     --header 'Authorization: Bearer <authentication-token>' \
     --header 'Idempotency-Key: 123e4567e8' \
     --header 'Merchant-Account: <fns-number>' \
     --header 'accept: application/json' \
     --header 'content-type: application/json'

📘

GET /payments/{payment_ref}/refunds/ documentation