Void a Payment

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POS Terminal and HSA/FSA Payments Only

This endpoint is only relevant to Forage EBT POS Terminal integrations and HSA/FSA payments.

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For EBT Prefer Refunds Over Voids

In most cases, instead of voiding an EBT Payment, create a PaymentRefund.

For EBT PaymentRefunds and voided Payments have the same impact on settlement, but refunds provide a better paper trail. The refunds API also gives you more granular control over, for example, the fraction of the original Payment to refund.

A POST request to /payments/{payment_ref}/void/ voids the payment transaction.

On success, this endpoint reverses the impacts of the payment on daily net settlement. The API responds with the original Payment object.

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EBT Balance Value Doesn’t Reflect Voids

For EBT payments, the balance value in the response does not reflect the voided transaction. The returned balance amount accounts for the original transaction, before the void. A customer must check their balance via PIN entry to get the post-void balance.